Contact Us

Whether you have a question about our reviews, spotted something that needs updating, or want to discuss a business enquiry, this page explains the best way to reach us and what we can help with.

How to Reach Us

The quickest way to get in touch is by email. You can write to us at [email protected] and a member of the editorial team will aim to respond within two working days.

Please include as much detail as possible in your message — for example, the page you are writing about, any specific offer or claim you want us to look at, and a way for us to reach you back. The more context you give us, the faster we can help.

What We Can Help With

• Factual corrections — if you believe any information on Bets Not On Gamstop is out of date or inaccurate, let us know and we will review it promptly.
• Editorial questions — queries about how we research and rank betting sites, our methodology, or the criteria we use.
• Responsible gambling signposting — if you need to be pointed towards support resources, our responsible gambling page covers the main options, but feel free to contact us directly as well.
• Partnership and advertising enquiries — if you represent a betting operator and would like to discuss how Bets Not On Gamstop works with commercial partners, email us with details about your brand.
• General feedback — suggestions for improving the site, topics you would like us to cover, or anything else that does not fit the categories above.

What We Cannot Help With

We are an independent comparison and information site, not a betting operator. That means we are unable to:

• Access or manage your account at any betting site
• Process withdrawals, refunds or complaints on behalf of an operator
• Modify or remove a Gamstop self-exclusion on your behalf
• Provide legal advice on gambling regulations

For account-level issues, you will need to contact the operator directly. For Gamstop-related queries, visit gamstop.co.uk.

About This Site

Bets Not On Gamstop is an independent affiliate website. We research and compare betting sites that operate outside the Gamstop self-exclusion scheme, so that UK adults aged 18 and over can make informed decisions. Our editorial team reviews sites on their own merits — commission arrangements with operators do not determine our rankings or assessments. You can read more on our about us page.

We also cover related topics including non-Gamstop casino sites and maintain a full set of terms and conditions governing use of this site.

Response Times

We do not operate a live chat or telephone support line. Email is the only channel monitored by our team.

18+ only. Please gamble responsibly.